24/7 Phone Link Audio Response
24/7 Phone Link AUDIO RESPONSE

 

24/7 Phone Link : our audio response phone system that's convenient and
free to use

It's free.There's no per transaction or access fee and you can call using our toll-free number if you're out of the area. When you call in, listen to the prompts that explain how to connect with 24/7 Phone Link .

It's convenient. 24/7 Phone Link lets you handle many of your Credit Union transactions over the phone, from anywhere you happen to be, 24-hours a day, seven days a week. You can use 24/7 Phone Link to make withdrawals by check, transfer between accounts, check account balances, check on the status of a check, get dividend information, and more!

It's easy to use.The computer guides you through each transaction. Press "9" for help,  "*" to return to the main menu, and "0" to speak to a Financial Services Representative (during normal business hours).

How to use 24/7 Phone Link

The first time you log into 24/7 Phone Link, your Personal Identification Number (PIN) will be your full social security number.  You will be asked to select a four digit personal identification number.  Then, you'll be prompted to login again using your account number and your new four digit PIN. Remember to make a note of your PIN for future use.

Transaction codes for account information
Account Balance & History, Option #1
Current Balance
Savings Balance
Checking Balance
LOC Loan Balance
Balance with Suffix
All Loans
History of Deposits
Direct Deposit, Savings
All Deposits From Savings
Direct Deposit From Checking
All Deposits From Checking
All Deposits From Any Suffix
History of Withdrawals
Check Withdrawals
ATM Withdrawal From Savings
ATM Withdrawal From Checking
ACH Withdrawal From Savings
ACH Withdrawal From Checking
All Withdrawals From Any Suffix
YTD Interest & Dividends
YTD Dividends, Savings
YTD Dividends, Checking
YTD Interest, LOC Loan
YTD Interest, Any Loan
Cleared Check History
Withdrawal, Checking
Single Check Cleared
11
111
112
113
114
115
12
121
122
123
124
125
13
131
132
133
134
135
136
14
141
142
143
144
15
151
152
Transfers & Withdrawals, Option #2
Transfer
Savings to Checking
Checking to Savings
LOC Advance to Checking
Transfer Between Suffixes
Transfer to Another Account
Withdrawal
Check Withdrawal from Savings
Check Withdrawal from Checking
Check Withdrawal from Any Suffix
Stop Payment
21
211
212
213
214
215
22
221
222
223
224
Calculate Loan Payment, Option #3
... ...
Special Services, Option #4
Change PIN
Change Account
List All Loans
Stop Payment
41
42
43
44
Press "*" to return to the main menu. Press "0" to speak to a member service representative
(during normal business hours). Press "9" for help.

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Call (518) 783-2211 or 1-888-783-2211 for more information.